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Privacy policy

Ⅰ. INTRODUCTION

  • Syngene International Limited and its subsidiaries (“Syngene”/ “we”/ “us”/ “our”) appreciate you visiting our website and your interest in our services. We are committed to protecting your personal data and respect your privacy.
  • This privacy notice is to inform you about the kind of personal data we collect from you, how we use it, for what purposes, rights available to you to limit our use of your personal data. We encourage you to read this privacy notice in full and contact us with any questions or concerns you may have.
  • This privacy notice applies to personal data collected by us (a) through our websites, email, applications; (b) from research subjects or investigators who may wish to participate in our clinical trials or research studies; (c) when you interact with us at our physical locations or during events (conferences, tradeshows etc) (all collectively referred as “Services”). This privacy notice is also applicable to any personal data collected by us in person, through email or through telephone. We have specific notices and consent forms for participants of clinical trials and research studies conducted by us. The terms of such specific notices and consent will prevail over this privacy notice in case of any differences. If you provide personal data of any other person, you will be responsible to obtain consent of such third person and complying with applicable privacy and data protection laws.

Ⅱ. COLLECTION AND PROCESSING OF PERSONAL DATA

  • Personal data means any information that can be used to identify a person which include name, address, email address, telephone number, medical and health information. We will process any personal data that we collect in accordance with applicable laws and regulations. We may process your personal data when you (i) visit our websites or our physical locations; (ii) use our Services; (iii) use our job application portal; (iv) sign up to receive information or newsletters from us; (v) submit inquiries with us; (vi) register to participate in our clinical trials or research studies or are an existing or prospective clinical investigator or member of investigation study team; (vii) attend professional or educational events we sponsor, attend or hold. We get your information directly through you, your employer, our customers, your devices, our systems and/or through our business partners or third parties. Our legal bases for processing personal data are (on a case to case basis) legitimate interests, to perform our contract with you and based on your consent, where we take your consent and other cases required by applicable laws. We do not collect or process personal data of minors without the permission of such minor’s parents or guardians.
  • The nature of personal data we process if you are a visitor of our website or physical locations or submit inquiries or sign up to receive information or newsletters or attend or participate professional or educational events we sponsor, hold or participate are:
    • name
    • email address
    • address
    • phone number
    • company name
    • username and password
    • technical information such as IP addresses, browser information, demographic information, device information, data collected from cookies detailed under our 
      cookie policy (“Technical Information”).

We process the said personal data to provide you with our Services, to communicate with you and your organisation, to send you updates, marketing and other information, to detect security incidents, to authenticate you, to protect against malicious or illegal activity, to improve our Services and offerings, for system administration purposes, to respond to regulatory or government bodies as required by law. When you contact us, we may keep a record of such correspondence. We may collect personal data by asking you to complete surveys that we would use for research purposes, although you have a right not to respond to them. We may also process your personal data set above and additionally certain commercial and financial information, when you act as our vendor, supplier or service provider for business purposes and to process payments and invoices. If you no longer wish to be contacted for marketing purposes, please contact BDC@syngeneintl.com.

  • The nature of personal data processed from third party sources:

When you engage with us through social media sites, you may allow us to have access to certain information from your social media profiles based on your preference settings on such platforms. We may also receive your personal data from third parties who have taken your consent to be contacted by persons or entities like us for marketing and other purposes including for employment/ apprenticeship/ internship purposes, business purposes and trial/ study participation.

  • The nature of personal data processed when you apply for or are a candidate for employment or internship/ apprenticeship with us:
    • name
    • email address
    • address
    • phone number
    • national identifier documents
    • company name
    • information contained in candidate’s resume/ profile
    • current employment information
    • education, training and certification
    • financial information
    • dependant’s information
    • age and date of birth
    • gender
    • disability
    • username and password
    • responses to tests, surveys and questionnaires
    • audio and video recordings
    • background information as part of pre-employment screening
    • medical/ health information as part of pre-employment health checkup
    • technical information such as IP addresses, browser information, demographic information, device information, data collected from cookies detailed under our cookie policy (“Technical Information”).

We collect this information directly from you or as part of our recruitment drives or through recruitment agencies, campus placement cells, employment screening agencies, publicly available websites. We will use such above-mentioned information to consider your candidature, evaluate your suitability for the role, keep records in respect of our hiring processes, to consider you for future opportunities, to assess conflict of interest, to respond to any queries or concerns from you, to make travel arrangements as required, to comply with legal requirements.

We may share this information with third party service providers for recruitment, background screening services, cloud storage/ web-hosting services, travel agencies, government agencies (where required by law). We may also transfer your information to parties involved in any merger, sale, transfer or business sale (including bankruptcy proceedings), in which case adequate confidentiality agreements will be executed with such parties.

  • The nature of personal data processed when you register with us as volunteers interested to participate in clinical trials or research studies conducted by us include:
    • name
    • gender
    • date of birth
    • email address
    • phone number
    • state/ city
    • questions you may submit.

The above information is used by us to contact you to provide you with our clinical trials/ research study related information and for your consequent participation. If you are a participant in our clinical trials or research studies, further information including medical and health related information will be collected from you. However, specific consents and notices with respect to the same will be provided to you prior to your participation in case of such trials/ studies. Please note that all your data including your identity in connection with such clinical trials and studies shall be kept confidential and protected as per the applicable legal requirements.

Ⅲ. LIMITED THIRD-PARTY SHARING

Syngene along with its subsidiaries may share certain data with third-party partners who work with us to provide the Services or help us improve or administer our services, clinical investigators and/or members of the investigator teams. We execute agreements including confidentiality requirements with all such third-party partners and they are also required to comply with applicable laws and regulations to perform their services for us. We may also be required to share such information with regulators/ government authorities as required under applicable laws.

Ⅳ. THIRD PARTY LINKS

Our Services may contain links to third party websites, applications or services, which are not owned or operated by Syngene. Such links or applications will have their own privacy notices and other terms which you should carefully review before any use of such links or applications.

Ⅴ. COOKIES

We use cookies and similar technologies to facilitate proper functioning of our website and to help collect certain data. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk, so that website can remember who you are. Our cookie policy provides detailed information on the nature of information we collect through cookies.

Ⅵ. TRANSFER OF PERSONAL DATA ACROSS NATIONAL BORDERS

The personal data collected from you and processed may be transferred and maintained outside of your state or country, however, we have put in place lawful transfer mechanisms and adequate safeguards to protect your personal data in accordance with applicable laws.

Ⅶ. DATA RETENTION

We generally retain the personal data until completion of the purpose for which it was collected or for such longer period prescribed under the applicable laws.

Ⅷ. RIGHTS OF DATA SUBJECTS

You may have certain rights under applicable laws relating to your personal data such requesting for rectification of your personal data with us if it is inaccurate or incomplete, withdrawing your consent that you may have provided to us for processing personal data, lodging complaint with the relevant data protection authority. If you wish to take any of the actions as aforementioned or enforce any of your rights as data subjects, as available to you under applicable laws, you may contact us using details in the contact section below.

Ⅸ. SECURITY PRACTICES

We use reasonable technical and organisational security measures to protect your information managed by us. We also endeavour to continuously improve our security measures in line with technological advancements.

Ⅹ. CHANGES TO PRIVACY NOTICE

We may carry out changes to this privacy notice from time to time and in case of such changes, we will update the effective date on this page or as the law requires. It may be recommended that you visit this notice periodically to learn of any changes. Your continued use of our website following posting the updates, will constitute your acceptance of the terms.

Ⅺ. CONTACT US

If you have any queries on this privacy notice, or on the ways in which we process your data, or on your choices and your privacy rights, you may contact Syngene’s Data Protection Officer at DPO@syngeneintl.com. We will make reasonable efforts to respond to your queries in accordance with applicable laws.

Updated: July 2024

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